NONO TION TTION T ALENT AALENT A Associate Community Specialists SS SESSES Meetup’s Associate Community Specialists support millions of Meetup members, tens of thou- Transparency - it takes a sands of Meetup Organizers, and more than 100,000 Meetup Groups on just about every topic SMENTSMENT particular type of person under the sun. To keep the Meetup ecosystem humming, Associate Community Specialists to want to respond to responds to mountains of email and take plenty of phone calls; we answer questions, offer mountains of email advice, hunt down bugs, moderate discussions, enforce Meetup’s terms of service, and serve as advocates for the Meetup community at-large. As an Associate Community Specialist, a typical day might include the following: • Congratulate the Organizer of a French language Meetup on reaching 1,000 members. Description of a • Call the Organizer of a Motorcycle Meetup Groupl, and walk her through her email settings. • Offer a new Meetup Organizer tips for recruiting members. day in the life • Send a member directions for uploading photos. • Iron out a billing issue and reset some lost passwords. • Run a quality check on recently-created Meetup Groups. Addressing the candidate This job might be for you if: directly, i.e., ‘You’ You enjoy solving problems. You love taking on difficult challenges and finding creative solu- tions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. Jargon-free attributes You pay attention to the details. As far as you’re concerned, anything worth doing is worth of top performers doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. Very short sentences You communicate clearly. You write well. You speak eloquently. You can explain just about anything to anyone, and you’re comfortable communicating in writing and on the phone. - - - - To land this gig, you need to have some experience helping other people solve problems. It Conversational and doesn’t need to be traditional customers service experience; we have a former park ranger personal tone and ex-Maitre D’ in our ranks. Internships, volunteer work, and side projects count. Just make sure we can see where you picked up your helping-people powers somewhere in your cover letter or resume. 3333