SOME EXAMPLES OF JOB DESCRIPTIONS NONO TION TTION T ALENT AALENT A Accounts Supportocat SS SESSES Github is looking for a full-time Accounts Supportocats in the GitHub Austraia/Asia-Pacific timezones, as well as Europe / Middle- East / SMENTSMENT Africa timezones. Basically, we’re good on US business hours. Simple When GitHub users have questions, they email support. We help people as quickly and awesomely as possible. Accounds supporto- explanation cats handle passwords, email verification, billing, legal, spam and of duties abuse, account lockuts, fraud, and helping people choose plans. How to apply This requires a logical brain and a spidey sense for problems. Email resumes@github with the subject The most important characteristic of our support team is that we “Accounts Supportocat”. We want our interactions with users to be memorable, Spotlight on <3 helping developers. GitHub is a place for people to work better, so please make your email memorable core values together. Our job is to help. Support treats users the way we’d want as well. Tell us about how you match up someone to treat our friends. to the Supportocat characteristics, and what makes you a wonderful person Supportocats are excellent writers: stellar grammar, charming writ- to have around. Please include your Definition of ten personality, and the ability to explain complicated things simply. GitHub username, (it’s okay if you haven’t signed up before.) success & top We measure our success in swiftness, accuracy, clarity, and the performers number of exclamation points we receive in replies. The occasional use of an animated gif may be required. Original You’re good at: headings • logic and solving puzzles • advocating and empathizing • the English language]working remotely Extra awesome • customer and experience Few bullets • technical experience (QA, documentation, elaborate board- games) • you’re read “How to win friend’s and Influence People, despite its odd name White space Developers: this probably isn’t the job for you, but perhaps you Referral have a friend who would be a perfect fit. Send them the link. Request Thanks! 3232

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